Cloud & data centers
Officient run on Amazon Web Services (AWS). This includes our marketing site (www.officient.io
), our admin app (app.officient.io) and our employee self-service (selfservice.officient.io). Various AWS services are used (EC2, RDS, S3, Route53,..) in combination. All data is stored in Ireland, some backups are located in other AWS data centers throughout Europe. Usage statistics, tracking & marketing
We are making use of Google Analytics and Google AdWords. We might use re-marketing from Google, as it is an effective way to stay on the radar of potential clients. We might also advertise on LinkedIn and Facebook. Support service
The little chat bubble on the bottom right in the Officient app is powered by Intercom. Intercom collects some meta-data, like browser and Geolocation about you. We also share your name, company, e-mail and potentially additional meta-data. This really helps us giving you a personal and fast support. Authentication
In order to authenticate administrators safely, we use a service called Auth0. Neither Officient nor Auth0 stores your passwords in an unhashed, plaintext format. Newsletter subscription
We are using MailChimp to send HR administrators occasionall e-mail updates. These e-mails include relevant informations on service updates, new features and announcements on service changes. With MailChimp we share e-mail addresses and names (for personalization). New Officient Accounts get signed up for the newsletter automatically. Each newsletter includes a link to opt-out. Weekly Digest
We send out a short, weekly email to employees who have previously onboarded via our self-service. This email includes information about company days off that week, about co-workers who will be out of office or might have an upcoming birthday. Each email includes a link to easily opt-out of receiving this weekly communication.